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Accreditation Standards

Success Standards The European Digital Transformation 21 Accreditation

An integrated approach that includes a set of standards, requirements, procedures, policies, and guidelines that must be considered and applied in organizations to help them achieve their goals and enable them to succeed in their journey of digital transformation, including:

1. Data standards

Data is the present and future of organizations and one of the most important assets that contribute to improving performance and productivity and facilitating the provision of services and formulating strategies. Data has become the main element of value, so it is necessary to have reliable and high-quality data to make the most appropriate decisions and strategies at all times. Countries around the world are also seeking to benefit from the value of data as an economic resource that helps innovation and contributes to supporting economic transformations and enhancing the competitiveness of countries.

 

1.1. Data source standards:

1.1.1 Accuracy of data: timeliness, source, completeness, structure.

1.1.2 Data Classification: Dividing the data into specific levels – specifying the mechanism for dealing with it (open data – personal data – private data – confidential data).

1.1.3 Data relevance: the relevance of the data to the processing sources.

1.1.4 Freshness of data: obtaining data in real time, and mechanisms for updating it.

1.1.5 Connecting Data Sources: Methods for linking different data sources and systems together to ensure efficient data flow.

1.1.6 Structured Data Management: Mechanism for analyzing and storing structured data such as text, images, and videos.

 

1.2. Data storage standards:

1.2.1 Data Storage: It is a mechanism for storing data securely on devices and means that are subject to the necessary measures to provide data easily.

1.2.2 Data storage architecture: It is an engineering mechanism for storage, which facilitates indexing, retrieval and analysis.

1.2.3 Cloud Computing: Cloud computing can be used to store and access data easily from anywhere.

1.2.4 Flexibility and Scalability: Data infrastructures must be able to adapt to changing needs, including the ability to scale to handle increasing amounts of data.

 

1.3 Data protection standards:

1.3.1 Data Access Permission: Permissions to access, correct and update data.

1.3.2 Data Security: A set of systems, procedures, technologies and technical solutions necessary to protect data from unauthorized access, modification, deletion, leakage, or theft, including securing networks and systems, data encryption, applying strong security policies, and using reliable protection programs and technologies.

1.3.3 Integrity of data: ways to protect data from damage, loss, misuse, or modification, ethical use of data.

1.3.4 Ease of Access: Cloud computing can be used to store and access data easily from anywhere.

1.3.5 Data destruction: ways to securely destroy data and prevent leakage.

1.3.6 Privacy and Compliance: Respect user privacy and comply with local and international legislation regarding data.

 

1.4 Data Governance Standards:

1.4.1 Data Governance: Data Governance (Data Manager and Data Governance Officer) with practical experience in data management as it is their responsibility to lead the Smart Data Program and ensure data dissemination and exchange.

1.4.2 Data Structure: It is the procedures, systems and organizational structures required by using international standards models as a reference referred to in the procedures of data preservation, access, transfer and organization.

1.4.3 Data Governance: It is a set of practices and procedures that help ensure the management of data assets, from setting the data plan and developing controls and policies to implementation and compliance.

 

1.5 Business Intelligence and Data Analysis:

1.5.1 Methods of collecting and analyzing data: These are the procedures for converting them into valuable and useful informational results and measurements. Extracting information and knowledge.

1.5.2 Strategic Data Management: Business guiding strategies, which define how data can be used to achieve company goals.

1.5.3 AI Tools for Data Analysis: Use techniques such as machine learning and artificial intelligence to extract patterns and trends from data.

 

1.6 Data Dissemination Standards:

1.6.1 Data Dissemination: Mechanism of Data Sharing, Transfer and Delivery Method.

1.6.2 Data Integration and Sharing: How data moves through distributed systems for the purpose of data integrity.

1.6.3 Data Readiness: The state of the data, its quality, and its readiness for publication or exchange, and it is classified as: (high quality, originally documented, updated, and has a clear owner).

 

1.7 Data Processing Standards:

1.7.1 Data processing speed: Data processing methods to extract information.

1.7.2 Accessibility: Methods of accessing data.

1.7.3 Data Quality: A set of periodic processes to process data and ensure its validity, accuracy and maturity to meet business requirements. Companies need to ensure that the data collected and stored is accurate, reliable and readily available. Data should be cleaned of errors and updated regularly to ensure its accuracy.

 

2. Leadership standards

Distinguished organizations have leaders who have a clear vision to achieve goals, and inspire those around them with positive interaction to ensure continued success, and a smart digital leader who achieves the best results with minimal effort and using the best digital technologies.

2.1 For university education: Obtaining a university degree in management or computer science.
2.2 Basic digital skills: Obtaining a digital skills certificate.
2.3 Business Digital Skills: Obtaining a Business Digital Skills Certificate.
2.4 Digital skills for digital transformation: Obtaining a digital transformation skills certificate.
2.5 Digital Leadership Skills: Obtaining a digital leader certificate.
2.6 Communication Skills: Obtaining a Certificate in Communication Skills.
2.7 Leadership and management skills: Obtaining a certificate in leadership and management.
2.8 Strategic Planning Skills: Obtaining a Certificate in Strategic Planning.
2.9 Project Management Skills: Obtaining a certificate in project management.
2.10 Social Media Marketing Skills: Certificate of Digital Marketing Skills for Social Media.
2.11 Digital Risk Management Skills: Certificate in Information Security and Digital Risk Management.

 

3. Standards of human cadres

For organizations to fully benefit from technology, they must develop a digitally skilled workforce, as human talent will become the most important factor of production in the future economy.

3.1 Academic Achievement: Obtaining an appropriate educational attainment or a university degree, depending on the specialization.
3.2 Basic Digital Skills: Obtaining a Digital Skills Certificate:
3.3 Business Digital Skills: Obtain a business digital skills certification.
3.4 Digital skills for digital transformation: Obtaining a digital transformation skills certificate.
3.5 Digital Communication Skills: Obtaining a certificate in effective digital communication skills
3.6 Digital Professions: Obtaining the required digital profession certificate (digital skills for sales – digital skills for marketing – digital skills for customer service).
3.7 Information Security and Personal Security over the Internet: Obtaining a certificate in Information Security and Personal Security over the Internet.
3.8 Artificial Intelligence Tools: Understanding the most important artificial intelligence tools that increase productivity at work.
3.9 Data Analysis Tools: Use big data analysis tools and extract data and insights.
3.10 Digital Space Laws: Certificate of knowledge of the laws and regulations governing the digital space.

 

4. Smart technology standards

Appropriate hardware and software, wisdom in its management, experience in optimal employment, creativity in increasing its effectiveness, efficiency in maintaining its quality, and skill in increasing its productivity accelerate the digital transformation process and keep it on track.

 

4.1 Standards for the devices used:
4.1.1 Availability: The presence of a number of devices according to the needs of the organization:
4.1.1.1 Computers:
4.1.1.2 Printers:
4.1.1.3 Fixed Phones:
4.1.1.4 Mobile Phones:
4.1.1.5 Control systems:
4.1.1.6 Data storage devices:
4.1.1.7 Smart Screens:
4.1.1.8 Electronic Payment Devices:
4.1.2 Newness: The devices must be modern and produced within the last two years only.
4.1.3 Ease of Use: To comply with the standards of easy use of technical devices.
4.1.4 Ease of maintenance: Availability of maintenance and the existence of a periodic maintenance program.
4.1.5 Usage documentation: the existence of an introductory guide explaining the mechanism of using the device.
4.1.6 Ease of development: There is the possibility of development for some devices.
4.1.7 Operating System: The presence of an operating system for the device (Windows – Android – Apple …).
4.1.8 Devices Database: Existence of a database of existing devices, containing details about them.
4.2 Software Standards Used:
4.2.1 Availability: The availability of a number of software according to the needs of the organization: (accounting software – enterprise resource management software – customer management software – social media management software…..).
4.2.2 Originality: Use of original copies of the Software.
4.2.3 Ease of Use: To comply with software user-friendliness standards.
4.2.4 Usage documentation: the existence of an introductory guide explaining the mechanism of using the program.
4.2.5 Developability: There is potential for development of some software.
4.2.6 Updateability: The possibility of updating the software.
4.2.7 Security: Compliance with international software security standards.
4.2.8 Reliability: To be obtained from reliable sources, and to be reliable in use through experiments.
4.2.9 Ease of maintenance: Availability of maintenance and the existence of a periodic maintenance programme.
4.2.10 Database: Existence of a database of existing devices, containing details about them.

5. Smart infrastructure standards

The smart environment is the one that uses smart devices and technologies, and it is the environment that stimulates creativity and innovation.

5.1 Standards for the devices used:

5.1.1 Availability: the presence of a number of devices according to the needs of the organization:
5.1.1.1 Internal Voice System: This system helps control the organization through voice commands.
5.1.1.2 Intelligent lighting system: works at specific times according to specific conditions.
5.1.1.3 A smart surveillance camera system: to store work and movement within the institution and to communicate with those in front of the cameras.
5.1.1.4 Intelligent monitoring and alarm system: for monitoring outside working hours.
5.1.1.5 Intelligent fire monitoring system: to monitor fire and smoke.
5.1.1.6 Intelligent air conditioning system: works at specific times according to specific conditions.
5.1.1.7 Smart electronic payment system: sends the bill to the user’s phone and mail.
5.1.1.8 Intelligent curtain system: works at specific times according to specific conditions.
5.1.1.9 Intelligent air monitoring system: to improve air quality.
5.1.1.10 Intelligent water leakage system: to monitor water leakage.
5.1.1.11 Intelligent Door Lock System: To lock the doors electronically.
5.1.1.12 Smart Time Control System: to monitor the entry and exit of employees.
5.1.1.13 Intelligent Person Recognition System: To identify people by iris scan.
5.1.1.14 Smart Grid System: It distributes the network according to the availability of people.
5.1.1.15 Visual local communication system: for visual communication between employees within the organization.
5.1.1.16 Intelligent water cooling system: for cold water.

5.1.1.17 Intelligent water heating system: to obtain hot water.

5.1.1.18 Smart Water Faucets System: Uses sensors.
5.1.1.19 Digital clock: contains date, temperature, humidity.
5.1.2 Newness: The devices must be modern and produced within the last two years only.
5.1.3 Ease of Use: To comply with the standards of easy use of technical devices.
5.1.4 Ease of Maintenance: Availability of maintenance with a regular maintenance programme.
5.1.5 Usage documentation: the existence of an introductory guide explaining the mechanism of using the device.
5.1.6 Ease of development: There is the possibility of development for some devices.
5.1.7 Operating System: The existence of an operating system for the device (Windows – Android – Apple …) with some devices.
5.1.8 Devices Database: Existence of a database of existing devices, containing details about them.
5.1.9 Security: Compliance with international security standards.

 

5.2 Website standards and communication channels:

5.2.1 The Website
5.2.1.1 Availability: Having a website according to international standards.
5.2.1.2 Ease of use: To comply with the standards of easy use of websites.
5.2.1.3 Usage Documentation: Existence of an introductory guide explaining the mechanism of using the site.
5.2.1.4 Developability: The possibility of developing the site.
5.2.1.5 Updateability: There is a possibility and mechanism to update the website.
5.2.1.6 Security: Compliance with international standards for website security.
5.2.1.7 Reliability: There is no downtime guarantee.
5.2.1.8 Ease of Maintenance: Availability of maintenance with a regular maintenance programme.
5.2.1.9 Backup: There is a mechanism for backing up site data.

5.2.1.10 Artificial intelligence tools: The presence of artificial intelligence tools in response, follow-up and analysis.
5.2.1.11 Users database: Existence of a database of site administrators with their powers.
5.2.2 Social Media Channels
5.2.2.1 Availability: The presence of the most important social media channels.
5.2.2.2 Users database: Existence of a database of site administrators with their powers.
5.2.2.3 Backup: Existence of a backup storage mechanism for social media data.
5.2.3 Email Channels
5.2.3.1 Availability:
5.2.3.1.1 Mail to communicate with the public: it can be more than one address (information – communication – support)
5.2.3.1.2 Departmental mail: There is an email for the organization’s departments.
5.2.3.1.3 Mail for employees: There is mail for employees in the organization.
5.2.3.2 Users database: Existence of an e-mail database.
5.2.3.3 Backup: There is a mechanism for backing up email data.
5.2.3.4 Security: the presence of anti-spyware and digital security software.

 

6. Policy standards

The existence of clear and comprehensive policies that govern the use and management of digital technologies and data in accordance with international standards is vital and important in the success journey of digital transformation.

6.1 Device Usage Policies
6.1.1 Computer Use Policies
6.1.2 Printer Usage Policies.
6.1.3 Fixed Telephone Usage Policies.
6.1.4 Mobile Usage Policies.
6.1.5 Various Device Usage Policies.

6.2 Software Usage Policies
6.2.1 Various software usage policies.
6.2.2 Website usage policies.

6.3 Policies for using social media and e-mail
6.3.1 Communication and collaboration software usage policies.
6.3.2 Email Usage Policies.

 

7. Safety and security standards

7.1 Standards for Digital Infrastructure Security
7.1.1 Criteria for selecting and using computers.
7.1.2 Criteria for selecting and using mobile devices.
7.1.3 Criteria for selection and use of data storage devices.
7.1.4 Criteria for selection and use of networking devices.
7.1.5 Standards for using cloud computing.
7.1.6 Criteria for selection and use of cameras.
7.1.7 Criteria for selection and use of other digital devices

7.2 Data Security Standards:
7.2.1 Data Storage Standards.
7.2.2 Intellectual property protection standards.

7.3 Software Security Standards:
7.3.1 Software Selection Criteria
7.3.2 Software Usage Standards

7.4 Privacy Standards
7.5 Standards for Posting Information on Social Media.